Terms of Use
Last Updated: October 26, 2024
1. Introduction
Dwelleroo (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services (“Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
A. Personal Information
We may collect personal information that you voluntarily provide when you:
• Register for an account
• Fill out forms or fields on our Services
• Upload documents or images
• Communicate with us via email or messaging features
Types of Personal Information Collected:
• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Identification documents (e.g., driver’s license, passport)
• Employment and income information (for tenant applications)
B. Non-Personal Information
We may collect non-personal information automatically when you use our Services:
• IP address
• Browser type and version
• Operating system
• Device information
• Browsing actions and patterns
• Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for various purposes, including:
• Service Provision: To provide, maintain, and improve our Services.
• Account Management: To manage user accounts and provide customer support.
• Communication: To send transactional emails, notifications, and updates.
• Payment Processing: To process payments and financial transactions.
• Verification: To verify your identity and prevent fraud.
• Analytics: To analyze usage patterns and improve user experience.
• Legal Compliance: To comply with legal obligations and enforce our terms.
4. Disclosure of Your Information
We may share your information in the following circumstances:
• With Consent: When you have given us explicit consent to share your information.
• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processors, identity verification services).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, sale, or asset transfer.
• Protection of Rights: To protect the rights, property, or safety of Dwelleroo, our users, or others.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Enhance user experience
• Remember user preferences
• Analyze site traffic and usage
• Provide targeted advertising (optional)
Managing Cookies:
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of our Services may not function properly without cookies.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption of sensitive data
• Secure server infrastructure
• Access controls and authentication protocols
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Your Rights and Choices
Access and Correction:
• You have the right to access and update your personal information at any time through your account settings.
Opt-Out:
• Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us directly.
• Cookies: Adjust your browser settings to manage cookies.
Deletion:
• You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
9. Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your own. We take appropriate measures to ensure your personal information remains protected.
11. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us to have it removed.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy. Your continued use of the Services signifies your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dwelleroo
info@vedesi.ca
